We accept returns within 30 days of the original purchase date. Items must be returned in their original condition with all packaging materials, accessories, and documentation included.
To return an item, please follow these steps:
Items must meet the following conditions to be accepted for return:
If you receive a defective or damaged item, please contact us immediately at info@themarketpromo.com. We will arrange for a replacement or full refund at no additional cost to you. Please include photos of the damage or defect when contacting us.
Customers are responsible for return shipping costs unless the item is defective or we made an error in your order. We recommend using a trackable shipping service and purchasing shipping insurance for valuable items.
Once we receive your returned item, please allow 5-7 business days for inspection and processing. You will receive an email confirmation once your return has been processed.
The Market Promo
47529 saulty drive sterling VA 20165
Phone: +1 929-353-7868
Email: info@themarketpromo.com